Our technicians will come onsite and assess the tiles for the following signs:

● Multiple cracked tiles
● Loose or lifting tiles
● A ‘drummy’ hollow sound when tapping on the tiles
● Excessive mould and mildew

These signs indicate that water has been trapped long enough to compromise the waterproofing and the tiles have become unstuck. Sealing is no longer an option as this simply protects them from future water leakage, but doesn’t undo the already existing water trapped underneath. Left untreated, the water could also leak to the subfloor and damage the structure. The tiles need to be removed and the area needs to be rewaterproofed and retiled.

Our team uses advanced moisture meters and leak detection techniques to give you an honest, accurate assessment and all the options available to you.